10 Best Freshdesk Alternatives (2025)

Not satisfied with Freshdesk? Here are the top alternatives that might better fit your needs, whether you're looking for better pricing, more features, or a different approach.

Quick Comparison

ToolBest ForPricingFree TrialAction
Freshdesk (Current)AI-enhanced helpdesk software for custom...15 YesView
DriftConversational AI for sales and customer...2500 YesTry Free →
HubSpot AIAI-powered CRM and marketing automation ...45 YesTry Free →
Intercom FinAI customer service agent that resolves ...74 YesTry Free →

Detailed Reviews

Why Consider Switching from Freshdesk?

Common Reasons to Switch:

  • Better pricing or free tier options
  • More advanced features for your use case
  • Better integrations with your existing tools
  • Improved performance or reliability
  • More intuitive user interface

Before You Switch:

  • Export your data from Freshdesk
  • Try the free trial of alternatives first
  • Compare features side-by-side
  • Check integration compatibility
  • Read user reviews and testimonials

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