#1 Alternative
Drift
2500
Subscription
Conversational AI for sales and customer engagement.
ai customer serviceai chatbotsai marketing tools
10 Best Freshdesk Alternatives (2025)
Not satisfied with Freshdesk? Here are the top alternatives that might better fit your needs, whether you're looking for better pricing, more features, or a different approach.
Quick Comparison
| Tool | Best For | Pricing | Free Trial | Action |
|---|---|---|---|---|
| Freshdesk (Current) | AI-enhanced helpdesk software for custom... | 15 | Yes | View |
| Drift | Conversational AI for sales and customer... | 2500 | Yes | Try Free → |
| HubSpot AI | AI-powered CRM and marketing automation ... | 45 | Yes | Try Free → |
| Intercom Fin | AI customer service agent that resolves ... | 74 | Yes | Try Free → |
Detailed Reviews
#2 Alternative
HubSpot AI
45
Freemium
AI-powered CRM and marketing automation platform.
ai marketing toolsai customer serviceai automation
#3 Alternative
Intercom Fin
74
Subscription
AI customer service agent that resolves issues instantly.
ai customer serviceai chatbots
Why Consider Switching from Freshdesk?
Common Reasons to Switch:
- Better pricing or free tier options
- More advanced features for your use case
- Better integrations with your existing tools
- Improved performance or reliability
- More intuitive user interface
Before You Switch:
- Export your data from Freshdesk
- Try the free trial of alternatives first
- Compare features side-by-side
- Check integration compatibility
- Read user reviews and testimonials