#1 Alternative
Bardeen
10
Freemium
AI automation for repetitive browser tasks.
ai automation
10 Best Zendesk AI Alternatives (2025)
Not satisfied with Zendesk AI? Here are the top alternatives that might better fit your needs, whether you're looking for better pricing, more features, or a different approach.
Quick Comparison
| Tool | Best For | Pricing | Free Trial | Action |
|---|---|---|---|---|
| Zendesk AI (Current) | AI-powered customer service suite for en... | 55 | Yes | View |
| Bardeen | AI automation for repetitive browser tas... | 10 | Yes | Try Free → |
| Drift | Conversational AI for sales and customer... | 2500 | Yes | Try Free → |
| Freshdesk | AI-enhanced helpdesk software for custom... | 15 | Yes | Try Free → |
| Hootsuite | Social media management with AI content ... | 99 | Yes | Try Free → |
| HubSpot AI | AI-powered CRM and marketing automation ... | 45 | Yes | Try Free → |
| Intercom Fin | AI customer service agent that resolves ... | 74 | Yes | Try Free → |
| Mailchimp AI | AI-powered email marketing with smart re... | 13 | Yes | Try Free → |
| Make | Visual automation platform with AI capab... | 9 | Yes | Try Free → |
| Microsoft Copilot | AI assistant integrated into Microsoft 3... | 30 | Yes | Try Free → |
| n8n | Open-source workflow automation with AI ... | 20 | Yes | Try Free → |
Detailed Reviews
#2 Alternative
Drift
2500
Subscription
Conversational AI for sales and customer engagement.
ai customer serviceai chatbotsai marketing tools
#3 Alternative
Freshdesk
15
Freemium
AI-enhanced helpdesk software for customer support.
ai customer service
#4 Alternative
Hootsuite
99
Subscription
Social media management with AI content suggestions.
ai marketing toolsai automation
#5 Alternative
HubSpot AI
45
Freemium
AI-powered CRM and marketing automation platform.
ai marketing toolsai customer serviceai automation
#6 Alternative
Intercom Fin
74
Subscription
AI customer service agent that resolves issues instantly.
ai customer serviceai chatbots
#7 Alternative
Mailchimp AI
13
Freemium
AI-powered email marketing with smart recommendations.
ai marketing toolsai automation
#8 Alternative
Make
9
Freemium
Visual automation platform with AI capabilities.
ai automation
#9 Alternative
Microsoft Copilot
30
Subscription
AI assistant integrated into Microsoft 365 for productivity.
ai chatbotsai writing toolsai automation
#10 Alternative
n8n
20
Freemium
Open-source workflow automation with AI nodes.
ai automation
Why Consider Switching from Zendesk AI?
Common Reasons to Switch:
- Better pricing or free tier options
- More advanced features for your use case
- Better integrations with your existing tools
- Improved performance or reliability
- More intuitive user interface
Before You Switch:
- Export your data from Zendesk AI
- Try the free trial of alternatives first
- Compare features side-by-side
- Check integration compatibility
- Read user reviews and testimonials